Program managers stress flexibility

Necole Parker

Necole Parker

“If a task has once begun, never leave it till it’s done, be the labor great or small, do it well or not at all.”

Over the years, these wise words have been a guiding principle for Necole Parker, principal and CEO of The ELOCEN Group LLC. Understanding that entrepreneurship exacts the very best, Parker has dedicated her entire 20-year career toward ensuring that client pro- gram requirements are consistently met with exemplary results.

Founded in 2006, the Washington, D.C.-based organization is a full-service program management firm focused on providing innovative client solutions. Building synergistic relationships and creating sustained customer value distinguishes ELOCEN as a market leader, Parker explained. “We routinely manage workflow processes from start to finish, providing professional excellence, thorough execution, and delivered results,” she said. “We seamlessly integrate scope requirements, while minimizing disruptions to client flow operations.”

Parker’s approach has resulted in securing several notable clients, growing the company in both scale and capacity, and exceeding projected revenue targets. Likewise, positioning clients to achieve optimum efficiencies is one of ELOCEN’s key business model matrixes. “With a solid infrastructure in place, we expertly identify each of our client’s unique needs and then translate those needs into realizable solutions,” said Parker. “Solutions are also tailored to offer client flexibility in adapting environments.”

ELOCEN specializes in managing complete relocation efforts, allowing customers to realize immediate time and cost savings. Primary markets include commercial sector opportunities, federal, state and local government agencies, and businesses embarking upon new construction, renovations, expansions, and/or downsizing. “Whether a single a la carte offering or full program/project engagement, we ensure that our clients achieve desired outcomes,” Parker said.

Possessing a comprehensive understanding of the entire program and project management industry is a key differentiator for ELOCEN, Parker explained. “Total work scope awareness permits ELOCEN to regularly deliver on time and within budget,” she said. “Collectively, our team has completed in excess of 35 projects, totaling more than 40 million square feet of managed space, comprising new construction and renovations.”

A key to ELOCEN’s ongoing success is its unwavering focus on providing better customer results, including placing a premium on cultivating team member talents and becoming better overall, rather than bigger, which has fueled organic growth. Parker has been able to inspire greater synergy and productivity from her valued team. As a result, team members proactively work toward providing solutions and creating environments conducive to all aspects of a contract’s fulfillment.

More importantly, The ELOCEN Group has established a significant performance record with clients and teaming partners. “This permits us to continually attract new business while retaining our existing customer base,” she said. “A number of contracts have come from referrals and word-of-mouth, which is a humble confirmation that we are impacting our clients and industry peers in a meaningful way. Satisfied customers become satisfied clients for life.”

According to Parker, unparalleled service excellence, securing new growth opportunities, and collaboration among strategic partners remain constant forward-thinking objectives for ELOCEN. “Capably repositioning to accommodate any and all direction shifts and/or realignments personifies what we are about in action,” she said. “Relentless preparation, determined effort to do the exceptional, and confident assurance that our services radically enhance customer efficiency encapsulates our passion and commitment to performance excellence. I must also acknowledge the many mentors who’ve believed in me and have given unconditional support to my overall development.”

In addition to NMSDC (Maryland/D.C. and Georgia Minority Supplier Development Councils) MBE certification, ELOCEN is also WBENC, SBA 8(a), SBA 8(m), DOT MBE/DBE (Maryland and Georgia), Washington, D.C. Govt CBE-certified, and holds a GSA multiple award schedule (71 IIK-CFMS).

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