Daniel Sung Park, president & CEO of Eclaro International Inc., is a soft-spoken man who is modest about his accomplishments, which are many. His company was on the Inc. 5000 List of the Fastest-Growing Companies in 2011 and 2010. The NMSDC MBE Catalyst award recipient was a finalist for E&Y Entrepreneur of the Year in 2011 and was named 2005 Asian Entrepreneur of the Year by Asian Enterprise Magazine and one of the 2012 Outstanding 50 Asian Americans in Business by the Asian American Business Development Center. But, when he begins talking about the benefits of supplier diversity and working with organizations like the National Minority Supplier Development Council, his passion is clear.
Just before the dot-com bubble burst, he graduated from business school. Park was collaborating on a software idea, using his financial background to raise capital, when his attorney suggested that he look into NMSDC for potential opportunities.
When the bubble did burst, Park changed course, moving from a software model to a service model, and building Eclaro International into a fully customizable talent acquisition and management firm that provides global consulting, business process outsourcing, professional hiring and managed services. The firm is headquartered in New York City and has six regional offices in the U.S., along with facilities in Canada, India and the Philippines. Eclaro counts Consolidated Edison, IBM and New York Life Insurance Co. among its major clients.
Park credits Eclaro’s tremendous growth with a combination of his team’s skills, outstanding customer service and NMSDC’s marketing opportunities and networking events. It was through an NMSDC event that Eclaro landed its first deal, a moment he recalls with gratitude.
“Our first large client really was through the opportunities afforded to us through supplier diversity,” Park said. “It was a pilot program for diverse vendors through a huge technology company. Through [NMSDC-sponsored] events we were able to get the pilot, and then we had six months to prove ourselves. Once we got through that, we got its blessing and became one of its primary vendors. I remember thinking, ‘This organization is amazing!’ That was a tremendous moment, and we’re really grateful.”
His experience with that pilot program led Park to become more active in NMSDC, something he wishes he had begun sooner.
“Looking back, I would probably have started working and been more active from the get-go,” he said. “If I had invested more of my time, I think perhaps we could have had more success than we already did. The sales cycle is longer now, so it’s unlikely that you’re going to show up at your first supplier diversity event and walk out with a contract. If you’re going to go forward with supplier diversity, invest the time now.”
Park was honored with NMSDC’s MBE Catalyst Award at a ceremony in May, in recognition of his 10 years of service within NMSDC. According to the organization, he “has demonstrated exceptional leadership in guiding [his] company to success and shared [his] knowledge and wisdom with peers as a mentor. [He] has also contributed to the advancement of NMSDC’s mission through its active engagement at the affiliate level and throughout the NMSDC network.”
More information about Eclaro International is available at www.eclaroit.com.
BY MELISSA LOWERY